ASQ’s Quality 101 – ASQ – American Society for Quality

Quality tools enable you to accomplish change and manage improvement across your organization. This course teaches concepts like the seven basic quality tools to improve processes and increase your organization’s operational efficiency.

Quality is everyone’s responsibility. Meet organizational needs for quality knowledge and competency through ASQ’s Quality 101. Increase your expertise in the practices and principles of quality improvement, including PDCA, improvement teams, and various quality tools. Quality 101 can be used to prepare for the Quality Improvement Associate (CQIA) certification exam.
With a corporate deployment, introduce your workforce to a common understanding and foundation for achieving excellence through the quality assurance, control, and improvement concepts that foster process performance and customer excellence. Adapt the course with organization-specific content to reinforce your own approaches to these quality practices.